Remote Travel Reservations Specialist

Jbnetworking; Atlanta (GA); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training available

Ongoing education

Team resources

Supplier training

Professional development

Industry exposure

Job summary

Jbnetworking is seeking an organized and customer-focused Reservation Specialist to assist clients with travel inquiries, reservation coordination, and ongoing customer support in a fully remote role.

This position offers training for those new to the travel industry, flexible scheduling, and continuous education. You will research options, communicate with suppliers, verify bookings, and maintain accurate client records while staying informed about policies and destination information.

Qualifications

• Excellent customer service skills.
• Strong written and verbal communication.
• Detail-oriented and highly organized.
• Comfortable using computers and online systems.
• Willingness to learn new platforms and processes.
• Experience in travel, reservations, or hospitality is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel and reservation options.
• Gather client preferences, dates, destinations, and travel needs.
• Research accommodations, cruises, tours, and vacation packages.
• Assist clients with reservation details using supplier platforms.
• Verify booking information for accuracy.
• Provide clients with confirmations and travel information.
• Assist with reservation updates and changes.
• Communicate with suppliers regarding reservation questions.
• Maintain accurate and organized client records.
• Provide professional follow-up throughout the reservation process.
• Stay informed about supplier policies and destination information.

Skills

Customer service

Communication

Organization

Multitasking

Research

Independence

Willingness to learn

Hospitality experience

Job description

Jbnetworking is seeking an organized and customer-focused Reservation Specialist to assist clients with travel inquiries, reservation coordination, and ongoing customer support in a fully remote role.

This position offers training for those new to the travel industry, flexible scheduling, and continuous education. You will research options, communicate with suppliers, verify bookings, and maintain accurate client records while staying informed about policies and destination information.