Remote Travel Reservations Specialist — Flexible Scheduling

Jbnetworking; Irvine (CA); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training available

Ongoing education

Team resources

Supplier training

Job summary

Jbnetworking is seeking a Reservation Specialist to assist clients with travel inquiries, reservations, and ongoing support. This remote role emphasizes customer focus, organization, and attention to detail.

Ideal candidates enjoy researching options, managing multiple client requests, and providing a positive experience. Training and resources are available for newcomers to the travel industry.

Qualifications

• Customer service experience is welcome but not required.
• Strong written and verbal communication skills.
• Detail-oriented and highly organized.
• Comfortable working with computers and online systems.
• Strong research and problem-solving abilities.
• Ability to manage multiple client requests.
• Self-motivated and able to work independently.
• Willingness to learn new platforms and processes.
• Travel or reservations experience is helpful but not required.

Responsibilities

• Respond to client inquiries regarding travel and reservation options.
• Gather information about client preferences, dates, destinations, and travel needs.
• Research available accommodations, cruises, tours, resorts, and vacation packages.
• Assist clients with reservation details using approved travel supplier platforms.
• Verify booking information for accuracy.
• Provide clients with relevant confirmation and travel information.
• Assist with reservation updates and changes when needed.
• Communicate with suppliers regarding reservation questions.
• Maintain accurate and organized client records.
• Provide professional follow-up throughout the reservation process.
• Stay informed about supplier policies and destination information.

Skills

Customer service

Communication

Detail oriented

Computer skills

Research skills

Multitasking

Self-motivation

Willingness to learn

Travel industry knowledge

Job description

Jbnetworking is seeking a Reservation Specialist to assist clients with travel inquiries, reservations, and ongoing support. This remote role emphasizes customer focus, organization, and attention to detail.

Ideal candidates enjoy researching options, managing multiple client requests, and providing a positive experience. Training and resources are available for newcomers to the travel industry.