Remote Travel Reservations Coordinator

Travelbynight; Hilton Head Island (SC); Remote; USD 36,000 - 48,000; Full time

Job summary

Travelbynight is seeking motivated individuals to assist clients with leisure travel reservations and vacation planning. The role blends travel research, organization, and clear client communication to turn ideas into confirmed plans.

You will research hotels, resorts, cruises, and experiences, compare options by client preference, and help with reservations while ensuring accuracy and timely updates. Training and mentorship are provided, and the work can be done remotely from the United States.

Qualifications

• Strong customer service and communication skills.
• Organized and detail-oriented.
• Comfortable learning new technology.
• Ability to work independently in a remote environment.
• Enjoy helping people and solving problems.
• Willing to complete training and continue learning.
• Previous travel industry experience is not required.

Responsibilities

• Research hotels, resorts, cruises, vacation packages, and experiences
• Compare options based on client preferences
• Assist with reservation and itinerary details
• Review booking information for accuracy
• Communicate important information to travelers before and after reservations
• Answer questions and resolve issues for travelers
• Participate in supplier and destination education
• Develop knowledge of different types of leisure travel

Skills

Customer service

Communication

Organization

Problem solving

Self-motivation

Tech savviness

Job description

About the Opportunity

We are currently recruiting individuals interested in assisting clients with leisure travel reservations and vacation planning.

The role combines travel research, organization, and client communication. You'll help travelers navigate their options and coordinate the details needed to turn vacation ideas into confirmed plans.

What You May Do

• Research hotels, resorts, cruises, vacation packages, and experiences
• Compare options based on client preferences
• Assist with reservation and itinerary details
• Review booking information for accuracy
• Communicate important information to travelersAnswer questions before and after reservations are made
• Participate in travel supplier and destination education
• Develop knowledge of different types of leisure travel

Ideal Candidates

• Have strong customer service and communication skills
• Are organized and attentive to details
• Are comfortable learning new technology
• Can work independently in a remote environment
• Enjoy helping people and solving problems
• Are willing to complete training and continue learning

Previous travel industry experience is not required. Training, resources, and mentorship are available.

Basic Requirements:

• Applicants must reside in the United States, United Kingdom, Australia, or Latin America.
• Access to a computer or smartphone
• Must be 18 years of age