Remote Travel Reservation Specialist

Career Advancement Network; New Jersey; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Remote Work Environment

Flexible Scheduling

Training Available

Ongoing Education

Team Resources

Supplier Training

Professional Skill Development

Industry Exposure

Job summary

Career Advancement Network seeks a detail-oriented Reservation Specialist to assist clients with travel inquiries, reservations, and ongoing support. This remote role emphasizes organized, customer-focused service.

You will respond to inquiries, gather preferences, research options, coordinate bookings, and keep clients informed throughout the process while maintaining accurate records.

Qualifications

• Excellent customer service skills.
• Strong written and verbal communication.
• Detail-oriented and highly organized.
• Comfortable working with computers and online systems.
• Strong research and problem-solving abilities.
• Ability to manage multiple client requests.
• Self-motivated and able to work independently.
• Willingness to learn new platforms and processes.

Responsibilities

• Respond to client inquiries regarding travel and reservation options.
• Gather information about client preferences, dates, destinations, and travel needs.
• Research available accommodations, cruises, tours, resorts, and vacation packages.
• Assist clients with reservation details using approved travel supplier platforms.
• Verify booking information for accuracy.
• Provide clients with relevant confirmation and travel information.
• Assist with reservation updates and changes when needed.
• Communicate with suppliers regarding reservation questions.
• Maintain accurate and organized client records.
• Provide professional follow-up throughout the reservation process.
• Stay informed about supplier policies and destination information.

Skills

Customer service

Communication

Detail-oriented

Research skills

Time management

Independent work

Learning agility

Travel knowledge

Job description

Career Advancement Network seeks a detail-oriented Reservation Specialist to assist clients with travel inquiries, reservations, and ongoing support. This remote role emphasizes organized, customer-focused service.

You will respond to inquiries, gather preferences, research options, coordinate bookings, and keep clients informed throughout the process while maintaining accurate records.