Remote Travel Reservations Specialist

Career Advancement Network; Boulder (CO); On-site; USD 25,000 - 39,000; Full time

Job summary

Career Advancement Network is seeking an organized, customer-focused Reservation Specialist to assist clients with travel inquiries, reservation coordination, and ongoing support in a remote capacity. You will research options, gather preferences, dates, and destinations, and verify booking information across travel supplier platforms to ensure accurate, timely reservations and a positive experience.

Training is provided for newcomers to the travel industry, with ongoing education on supplier

Qualifications

• Respond to client inquiries regarding travel and reservation options.
• Gather information about client preferences, dates, destinations, and travel needs.
• Research available accommodations, cruises, tours, resorts, and vacation packages.
• Assist clients with reservation details using approved travel supplier platforms.
• Verify booking information for accuracy.
• Provide clients with relevant confirmation and travel information.
• Assist with reservation updates and changes when needed.
• Communicate with suppliers regarding reservation questions.
• Maintain accurate and organized client records.
• Provide professional follow-up throughout the reservation process.
• Stay informed about supplier policies and destination information.

Responsibilities

• Respond to client inquiries regarding travel and reservation options.
• Gather information about client preferences, dates, destinations, and travel needs.
• Research available accommodations, cruises, tours, resorts, and vacation packages.
• Assist clients with reservation details using approved travel supplier platforms.
• Verify booking information for accuracy.
• Provide clients with relevant confirmation and travel information.
• Assist with reservation updates and changes when needed.
• Communicate with suppliers regarding reservation questions.
• Maintain accurate and organized client records.
• Provide professional follow-up throughout the reservation process.
• Stay informed about supplier policies and destination information.

Skills

Excellent customer service

Written and verbal communication

Detail-oriented

Computer proficiency

Research and problem-solving

Multitasking

Self-motivated and independent

Willingness to learn platforms

Travel/reservation experience helpful

Job description

Career Advancement Network is seeking an organized, customer-focused Reservation Specialist to assist clients with travel inquiries, reservation coordination, and ongoing support in a remote capacity. You will research options, gather preferences, dates, and destinations, and verify booking information across travel supplier platforms to ensure accurate, timely reservations and a positive experience.

Training is provided for newcomers to the travel industry, with ongoing education on supplier