Remote Travel Programs Administrator

StudentUniverse; United States; Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Travel perks/discounts

Health & Wellness Programs

401k program with partial match

Global career opportunities

Job summary

FCM is seeking a Travel Program Administrator to provide dedicated support for a corporate travel management client. In this high-impact role, you'll partner closely with travel managers, program leads, and account management teams to help deliver a seamless travel program experience.

You'll be at the center of traveler support, supplier engagement, reporting, and program administration, helping drive service excellence, traveler satisfaction, and operational success.

Qualifications

• 3+ years of corporate travel management or account management experience.
• Experience navigating large organizations and complex stakeholder environments.
• Experience with TMC and/or travel and expense reporting.
• Intermediate Microsoft Office proficiency with advanced Excel skills.

Responsibilities

• Serve as the primary point of contact for day-to-day traveler and travel arranger inquiries.
• Build strong relationships with Executive Assistants and participate in recurring stakeholder meetings.
• Manage and maintain the client travel inbox, responding to questions and directing inquiries appropriately.
• Track and maintain issue logs for supplier, TMC, and travel program-related concerns.
• Collaborate with sourcing teams to support negotiated supplier agreements that improve traveler experience and deliver savings.
• Support strategic sourcing initiatives, including RFPs and supplier performance management activities.
• Collect, analyze, and summarize supplier performance reporting for travel-related vendors.
• Coordinate and participate in supplier quarterly business reviews.
• Understand and support traveler safety and duty of care programs.
• Direct travelers and stakeholders to appropriate risk management resources.
• Contribute to internal communication initiatives across travel platforms and communication channels.
• Track key performance indicators and support ongoing program success measurement.
• Prepare and distribute KPI and traveler feedback reports for travel program leadership.
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Skills

Corporate travel management

Account management

Stakeholder management

Excel proficiency

Negotiation skills

Communication skills

Tools

Excel

Job description

FCM is seeking a Travel Program Administrator to provide dedicated support for a corporate travel management client. In this high-impact role, you'll partner closely with travel managers, program leads, and account management teams to help deliver a seamless travel program experience.

You'll be at the center of traveler support, supplier engagement, reporting, and program administration, helping drive service excellence, traveler satisfaction, and operational success.