Remote Travel Professional

Trip Ignite; Knoxville (TN); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Travel discounts

Full training program

Flexible hours

Part-time or full-time options

Job summary

Trip Ignite is seeking a Remote Travel Professional to deliver premier customer service, assess client needs, and tailor travel solutions. The role includes handling itineraries, bookings, payments, and documentation while collaborating with vendors and clients.

The position offers flexible hours, part-time or full-time options, and access to ongoing professional development and a certification program.

Qualifications

• Excellent written and oral communication skills in English.
• Familiarization with social media platforms, Zoom, and Google Suite (preferred).
• Detail-oriented with strong organizational skills.
• Exceptional problem-solving and interpersonal skills.
• Fast learner with the ability to operate various computer applications and software programs (preferred).
• Ability to multi-task and prioritize tasks with proficiency.

Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget.
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers.
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements.
• Book travel arrangements, collect payments and associated fees, and obtain required documentation.
• Prepare all pre-departure itineraries and handle pre, post, and during-travel conflicts.
• Maintain professional relationships with all travel vendors, clients, and tour operators.

Skills

Communication skills

Social media familiarity

Detail orientation

Problem solving

Multi-tasking

Education

High school diploma or GED

Associate's degree (preferred)

Bachelor's degree (preferred)

Tools

Zoom

Google Suite

Job description

About the job Remote Travel Professional

We require a Remote Travel Professional to provide premier customer service to clients. The travel industry continues to grow and with higher demand, we are seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
• Book travel arrangements, collect payments and associated fees, and obtain required documentation
• Prepare all pre-departure itineraries and handles pre, post, and during-travel conflicts in a timely manner
• Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

• Excellent written and oral communication skills in English
• Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
• Detail-oriented with strong organizational skills
• Exceptional problem-solving and interpersonal skills
• Fast learner with the ability to operate various computer applications and software programs (preferred)
• Ability to multi-task and prioritize tasks with proficiency

Education and Experience Requirements

• 2+ years of customer service experience (preferred)
• High school diploma or GED (required)
• Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
• Have Laptop/Smartphone & Internet Access
• Health insurance provided by ASTA (premiums may apply)
• Flexible hours
• Part-Time or Full-Time available
• Travel Discounts
• Full Training Program
• Professional Development
• Supportive work environment

We are an equal opportunity employer.