Remote Travel Professional

Izzy World Travels; Austin (TX); Remote; USD 42,000 - 64,000; Part time

Benefits offered by this job

Travel Discounts

Full Training Program

Professional Development

Health Insurance (ASTA)

Job summary

Izzy World Travels is seeking a Remote Travel Professional to deliver premier customer service and concierge travel support. You will assist clients with needs, budgets, and preferences, while promoting our travel services and discounts.

The role includes creating itineraries, booking arrangements, handling payments, and maintaining relationships with vendors. On-the-job training and ongoing development are provided.

Qualifications

• 2+ years of customer service experience preferred.
• Laptop/Smartphone & Internet access required.
• Flexible hours and ability to work remotely.

Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and budget.

Skills

Excellent written and oral comms in EN

Social media familiarity

Google Workspace

Detail oriented

Problem solving

Multi-tasking

Education

High school diploma or GED

Associate or Bachelor's in travel, hospitality, business

Job description

About the job Remote Travel Professional

We require a remote Travel Professional to provide premier customer service to clients. The travel industry continues to grow and to supply the demand, we are currently seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
• Book travel arrangements, collect payments and associated fees, and obtain required documentation
• Prepare all pre-departure itineraries and handle any travel-related conflicts in a timely manner
• Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

• Excellent written and oral communication skills in English
• Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
• Detail-oriented with strong organizational skills
• Exceptional problem-solving and interpersonal skills
• Fast learner with the ability to operate various computer applications and software programs (preferred)
• Ability to multi-task and prioritize tasks with proficiency and have an entrepreneurial mindset

Education and Experience Requirements

• 2+ years of customer service experience (preferred)
• High school diploma or GED (required)
• Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
• Experience working as a travel agent (a plus)
• Have Laptop/Smartphone & Internet Access
• Health insurance provided by ASTA (premiums may apply)
• Flexible hours
• Part-Time or Full-Time available
• Travel Discounts
• Full Training Program
• Professional Development
• Supportive work environment

We are an equal opportunity employer.