Remote Travel Professional

Trip Ignite; Las Vegas (NV); Remote; USD 36,000 - 60,000; Part time

Benefits offered by this job

Health insurance (ASTA)

Flexible hours

Travel discounts

Full training program

Professional development

Job summary

Trip Ignite is seeking a Remote Travel Professional to deliver premier customer service and support to clients. The role focuses on understanding client needs, building marketing materials, recommending destinations, and managing bookings with a strong emphasis on professionalism and integrity.

You will benefit from on-the-job training, a certification program, and ongoing professional development opportunities while working remotely with flexible hours and potential travel discounts.

Qualifications

• Excellent written and oral communication in English.
• Familiarity with social media platforms, Zoom, and Google Suite (preferred).
• Detail-oriented with strong organizational skills.
• Exceptional problem-solving and interpersonal skills.
• Fast learner with ability to operate various computer applications and software programs (preferred).
• Ability to multi-task and prioritize tasks.

Responsibilities

• Assess travel needs, preferences, and budget with clients.
• Customize marketing materials for social media, bulletin boards, and flyers.
• Recommend destinations based on weather, culture, excursions/visa requirements.
• Book travel arrangements, collect payments and required documentation.
• Prepare itineraries and handle pre-, during-, and post-travel issues promptly.
• Maintain professional relationships with travel vendors, clients, and tour operators.

Skills

English communication

Social media familiarity

Detail orientation

Interpersonal skills

Fast learner

Multitasking

Education

High school diploma or GED

Associate or bachelor in travel/hospitality/business

2+ years customer service experience

Tools

Zoom

Google Suite

Job description

About the job Remote Travel Professional

We require a Remote Travel Professional to provide premier customer service to clients. The travel industry continues to grow and with higher demand, we are seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
• Book travel arrangements, collect payments and associated fees, and obtain required documentation
• Prepare all pre-departure itineraries and handles pre, post, and during-travel conflicts in a timely manner
• Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

• Excellent written and oral communication skills in English
• Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
• Detail-oriented with strong organizational skills
• Exceptional problem-solving and interpersonal skills
• Fast learner with the ability to operate various computer applications and software programs (preferred)
• Ability to multi-task and prioritize tasks with proficiency

Education and Experience Requirements

• 2+ years of customer service experience (preferred)
• High school diploma or GED (required)
• Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
• Have Laptop/Smartphone & Internet Access
• Health insurance provided by ASTA (premiums may apply)
• Flexible hours
• Part-Time or Full-Time available
• Travel Discounts
• Full Training Program
• Professional Development
• Supportive work environment

We are an equal opportunity employer.