Remote Travel Professional

Trip Ignite; Tulsa (OK); Remote; USD 32,000 - 52,000; Full time

Job summary

Trip Ignite seeks a Remote Travel Professional to deliver premier customer service and help clients plan and book memorable trips. You will assess needs, preferences, and budgets, and communicate effectively to ensure satisfaction.

You will tailor marketing materials for social media and ensure smooth booking processes, while maintaining strong relationships with vendors and tour operators. Flexible hours are available and travel discounts are offered.

Qualifications

• Excellent written and oral communication in English.
• Familiarization with Zoom and Google Suite.
• Detail-oriented with strong organizational skills.
• Exceptional problem-solving and interpersonal skills.

Responsibilities

• Assess travel needs, preferences, and budget with clients.
• Customize marketing materials for social media, bulletin boards, and flyers.
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements.
• Book travel arrangements, collect payments and required documentation.
• Prepare itineraries and handle pre, during, and post-travel issues.
• Maintain relationships with travel vendors, clients, and tour operators.

Skills

Communication skills

Social media familiarity

Detail oriented

Problem solving

Multi-tasking

Tech savviness

Education

High school diploma or GED

Associate's or Bachelor's degree

Tools

Zoom

Google Suite

Social media platforms

Job description

About the job Remote Travel Professional

We require a Remote Travel Professional to provide premier customer service to clients. The travel industry continues to grow and with higher demand, we are seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
• Book travel arrangements, collect payments and associated fees, and obtain required documentation
• Prepare all pre-departure itineraries and handles pre, post, and during-travel conflicts in a timely manner
• Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

• Excellent written and oral communication skills in English
• Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
• Detail-oriented with strong organizational skills
• Exceptional problem-solving and interpersonal skills
• Fast learner with the ability to operate various computer applications and software programs (preferred)
• Ability to multi-task and prioritize tasks with proficiency

Education and Experience Requirements

• 2+ years of customer service experience (preferred)
• High school diploma or GED (required)
• Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
• Have Laptop/Smartphone & Internet Access
• Health insurance provided by ASTA (premiums may apply)
• Flexible hours
• Part-Time or Full-Time available
• Travel Discounts
• Full Training Program
• Professional Development
• Supportive work environment

We are an equal opportunity employer.