Remote Travel Professional

Izzy World Travels; Columbus (OH); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Travel Discounts

Full Training Program

Professional Development

Health insurance via ASTA

Job summary

Izzy World Travels is seeking a Remote Travel Professional to provide premier customer service to clients. The role offers on-the-job training, a certification path, and ongoing professional development opportunities.

You will handle inquiries, tailor travel plans, and coordinate bookings from a remote location. The position emphasizes strong communication, organization, and problem-solving skills, with flexible hours and both part-time and full-time options.

Qualifications

• 2+ years of customer service experience (preferred)
• High school diploma or GED (required)
• Associate's or bachelor's degree in travel, hospitality, business, or related fields (preferred)
• Experience working as a travel agent (a plus)
• Have Laptop/Smartphone & Internet Access
• Health insurance provided by ASTA (premiums may apply)
• Flexible hours
• Part-Time or Full-Time available
• Travel Discounts
• Full Training Program
• Professional Development
• Supportive work environment

Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
• Book travel arrangements, collect payments and fees, and obtain required documentation
• Prepare all pre-departure itineraries and handle travel-related conflicts promptly
• Maintain professional relationships with travel vendors, clients, and tour operators

Skills

Communication

Social media tools

Detail-oriented

Problem-solving

Interpersonal skills

Software proficiency

Fast learner

Multitasking

Entrepreneurial mindset

Education

HS diploma/GED

Travel/hospitality/business degree

Tools

Laptop/Smartphone & Internet

Job description

About the job Remote Travel Professional

We require a remote Travel Professional to provide premier customer service to clients. The travel industry continues to grow and to supply the demand, we are currently seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
• Book travel arrangements, collect payments and associated fees, and obtain required documentation
• Prepare all pre-departure itineraries and handle any travel-related conflicts in a timely manner
• Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

• Excellent written and oral communication skills in English
• Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
• Detail-oriented with strong organizational skills
• Exceptional problem-solving and interpersonal skills
• Fast learner with the ability to operate various computer applications and software programs (preferred)
• Ability to multi-task and prioritize tasks with proficiency and have an entrepreneurial mindset

Education and Experience Requirements

• 2+ years of customer service experience (preferred)
• High school diploma or GED (required)
• Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
• Experience working as a travel agent (a plus)
• Have Laptop/Smartphone & Internet Access
• Health insurance provided by ASTA (premiums may apply)
• Flexible hours
• Part-Time or Full-Time available
• Travel Discounts
• Full Training Program
• Professional Development
• Supportive work environment

We are an equal opportunity employer.