Remote Travel Professional

Izzy World Travels; Chicago (IL); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance via ASTA

Flexible hours

Part-time or full-time

Travel discounts

Full training program

Professional development

Supportive work environment

Job summary

Izzy World Travels is seeking a Remote Travel Professional to deliver premier customer service. You will assess travel needs, tailor marketing materials, book travel, collect payments, and prepare itineraries while maintaining relationships with vendors.

Requirements include excellent English communication, familiarity with social media, Zoom, and Google Suite, plus 2+ years in customer service. We offer flexible hours, part-time or full-time roles, health insurance via ASTA, and access to full

Qualifications

• Excellent written and oral communication in English.
• Familiarity with social media platforms, Zoom, and Google Suite (preferred).
• Detail-oriented with strong organizational skills.
• Strong problem-solving and interpersonal abilities.
• Ability to learn various computer applications and software.
• Entrepreneurial mindset with ability to multi-task and prioritize.

Responsibilities

• Communicate with prospective clients to assess travel needs and budget.
• Customize marketing materials for social media, bulletin boards, and flyers.
• Recommend travel destinations based on weather, culture, and visa requirements.
• Book travel arrangements, collect payments, and obtain required documentation.
• Prepare pre-departure itineraries and handle travel conflicts promptly.
• Maintain professional relationships with travel vendors, clients, and tour operators.

Skills

English communication

Social media familiarity

Organization

Problem solving

Tech aptitude

Multi-tasking

Entrepreneurial mindset

Education

High school diploma or GED

Associate/Bachelor’s degree preferred

Tools

Zoom

Google Suite

Social media platforms

Job description

About the job Remote Travel Professional

We require a remote Travel Professional to provide premier customer service to clients. The travel industry continues to grow and to supply the demand, we are currently seeking a highly motivated individual who is proactive, friendly, and coachable with a passion for travel. We value integrity & professionalism. You will have access to our certification program with on-the-job training and ongoing professional development opportunities.

Duties & Responsibilities

• Communicate with prospective clients to assess travel needs, preferences, and desired budget
• Customize marketing materials to appeal to clients via social media platforms, bulletin boards, and flyers
• Recommend travel destinations based on weather, culture, excursions/activities, and visa requirements
• Book travel arrangements, collect payments and associated fees, and obtain required documentation
• Prepare all pre-departure itineraries and handle any travel-related conflicts in a timely manner
• Maintain professional relationships with all travel vendors, clients, and tour operators.

Qualifications & Skills

• Excellent written and oral communication skills in English
• Familiarization with all social media platforms, Zoom, and Google Suite (preferred)
• Detail-oriented with strong organizational skills
• Exceptional problem-solving and interpersonal skills
• Fast learner with the ability to operate various computer applications and software programs (preferred)
• Ability to multi-task and prioritize tasks with proficiency and have an entrepreneurial mindset

Education and Experience Requirements

• 2+ years of customer service experience (preferred)
• High school diploma or GED (required)
• Associate's or bachelor's degree in travel, hospitality, business, or other related fields (preferred)
• Experience working as a travel agent (a plus)
• Have Laptop/Smartphone & Internet Access
• Health insurance provided by ASTA (premiums may apply)
• Flexible hours
• Part-Time or Full-Time available
• Travel Discounts
• Full Training Program
• Professional Development
• Supportive work environment

We are an equal opportunity employer.