Remote Travel Planning Specialist

Next Stop Travel; Rockford (IL); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work environment

Performance-based pay

Training & development opportunities

Company resources & tools

Collaborative team

Job summary

Next Stop Travel, a fully remote service-oriented company, is seeking a Planning Consultant to support clients with coordination and scheduling services. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

The role requires strong communication, independence in a remote setting, and meticulous organization. English fluency is required, with Spanish a plus; you will collaborate with internal teams to improve workflows.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Clear communication

Remote work independence

Organization & detail

Multitasking

Customer focus

Scheduling platforms

English fluent

Job description

Next Stop Travel, a fully remote service-oriented company, is seeking a Planning Consultant to support clients with coordination and scheduling services. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

The role requires strong communication, independence in a remote setting, and meticulous organization. English fluency is required, with Spanish a plus; you will collaborate with internal teams to improve workflows.