Remote Travel Planning Specialist

Next Stop Travel; San Francisco (CA); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible remote environment

Performance-based pay

Ongoing training and development

Access to company-supported resources

Collaborative team environment

Job summary

Next Stop Travel is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.

You will communicate with clients, research options for accommodations and transport, coordinate scheduling, and document interactions while collaborating with the internal team to improve workflows and service delivery.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
• Research and present suitable options for accommodations, transportation, and related services
• Prepare structured plans and coordinate scheduling based on client preferences and availability
• Process reservations and confirm service arrangements with third-party providers
• Provide consistent, professional customer support throughout the coordination process
• Maintain awareness of relevant updates, policies, and service offerings
• Collaborate with internal team members to improve workflows and service delivery
• Accurately document client interactions, transactions, and records in company systems

Skills

Communication skills

Independent work

Organization

Task management

Customer focus

Scheduling tools

English fluency

Spanish language skills

Tools

Scheduling platforms

Job description

Next Stop Travel is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.

You will communicate with clients, research options for accommodations and transport, coordinate scheduling, and document interactions while collaborating with the internal team to improve workflows and service delivery.