Remote Travel Planning Specialist

Beyondthetravelsco; Boston (MA); À distance; USD 38 000 - 58 000; Plein temps

Avantages offerts par ce poste

Flexible remote work

Onboarding & training

Travel systems access

Ongoing learning

Career growth

Résumé du poste

Beyond the Travels Agency invites organized, customer-focused individuals to join our remote team as travel assistants. You will help with destination research, coordinate travel reservations, and support clients throughout the planning process.

The role is performed remotely using online communication and reservation platforms, with onboarding and ongoing training provided to ensure you succeed in serving clients.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Able to work independently in a remote environment.
• Proficient with computers, web-based applications, and email.
• Reliable internet connection and suitable home workspace.

Responsabilités

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide helpful travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation details to ensure accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Support clients with travel-related questions before and after reservations are finalized.

Connaissances

Communication skills

Organizational skills

Description du poste

Beyond the Travels Agency invites organized, customer-focused individuals to join our remote team as travel assistants. You will help with destination research, coordinate travel reservations, and support clients throughout the planning process.

The role is performed remotely using online communication and reservation platforms, with onboarding and ongoing training provided to ensure you succeed in serving clients.