Remote Travel Planner & Client Support Specialist

Beyondthetravelsco; Cleveland (OH); Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Remote work environment

Onboarding and training resources

Access to company-approved travel syst

Ongoing learning opportunities

Professional development within travel

Job summary

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our remote team as travel planning assistants. You will research destinations, coordinate bookings, maintain records, and support clients throughout the planning process.

This remote role offers onboarding, access to travel systems and supplier resources, ongoing learning, and opportunities for professional development within the travel industry.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide general travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation information for accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Assist clients with travel-related questions before and after reservations are finalized.

Skills

Communication

Organization

Remote work

Computer literacy

Email handling

Tools

Reservation platforms

Email clients

Job description

Beyond the Travels Agency is seeking organized, customer-focused individuals to join our remote team as travel planning assistants. You will research destinations, coordinate bookings, maintain records, and support clients throughout the planning process.

This remote role offers onboarding, access to travel systems and supplier resources, ongoing learning, and opportunities for professional development within the travel industry.