Remote Travel Planning & Scheduling Specialist

Next Stop Travel; Charlotte (NC); Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Flexible remote work

Performance-based pay

Ongoing training and development

Access to company tools

Collaborative team environment

Job summary

Next Stop Travel is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

You will communicate with clients via phone, email, and digital platforms; research accommodations and transportation options; prepare structured plans; process reservations; and document interactions to maintain accurate records.

Qualifications

• Strong written and verbal communication.
• Remote work ability.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work

Organized

Time management

Customer focus

Scheduling tools

English fluent

Spanish a plus

Tools

Scheduling platforms

Job description

Next Stop Travel is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

You will communicate with clients via phone, email, and digital platforms; research accommodations and transportation options; prepare structured plans; process reservations; and document interactions to maintain accurate records.