Remote Travel Planning Specialist

Next Stop Travel; Allentown (Lehigh County); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work

Performance-based pay

Training & development

Company resources and tools

Collaborative team environment

Job summary

Next Stop Travel is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Responsibilities include communicating with clients, researching options, coordinating reservations, and documenting interactions in company systems, while maintaining a professional, client-focused approach.

Qualifications

• Strong written and verbal communication skills are essential.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish is a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication skills

Independent remote work

Organization & detail

Task management

Customer service mindset

English fluency

Spanish language (nice to have)

Tools

Scheduling platforms

Job description

Next Stop Travel is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will manage client requests, organize logistics, and ensure a smooth end-to-end planning process.

Responsibilities include communicating with clients, researching options, coordinating reservations, and documenting interactions in company systems, while maintaining a professional, client-focused approach.