Remote Travel Planner & Personal Concierge

Penny's Adventures; Peoria (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Discounted travel packages

Remote work flexibility

Professional development opportunities

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations. You will work remotely with our sales and marketing teams to deliver exceptional service from inquiry to departure.

Responsibilities include communicating via phone, email, and online platforms, creating personalized itineraries, booking flights and accommodations, and staying current with destinations and trends to upsell travel packages.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining productivity.
• Passion for travel and helping others create unforgettable experiences.
• Discounted travel packages and industry perks.
• Flexible work schedule and the ability to work remotely.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand travel preferences and needs.
• Utilize knowledge of popular destinations and trends to create personalized itineraries for clients.
• Book flights, accommodations, transportation, and activities according to budget and preferences.
• Provide exceptional customer service by promptly responding to inquiries and addressing concerns during planning or on vacation.
• Collaborate with sales and marketing teams to promote and sell travel packages and services.
• Stay up-to-date with industry trends and new destinations to improve offerings.

Skills

Communication skills

Organizational skills

Remote work ability

Passion for travel

Customer service mindset

Team collaboration

Job description

Penny’s Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations. You will work remotely with our sales and marketing teams to deliver exceptional service from inquiry to departure.

Responsibilities include communicating via phone, email, and online platforms, creating personalized itineraries, booking flights and accommodations, and staying current with destinations and trends to upsell travel packages.