Remote Travel Concierge & Vacation Planner

Penny's Adventures; Lincoln (NE); Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Discounted travel packages

Industry perks

Flexible schedule

Remote work

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking vacations. You will work remotely with our sales and marketing teams to tailor itineraries and ensure a seamless experience from start to finish.

The role emphasizes strong communication, organization, independence, and a passion for travel, with opportunities for growth and access to discounted travel packages.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining productivity.
• Passion for travel and a desire to help others create unforgettable experiences.
• Flexible work schedule and remote work options.
• Opportunities for professional development and growth within the company.
• Discounted travel packages and industry perks.
• Supportive and collaborative team environment.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs.
• Create personalized travel itineraries using knowledge of destinations and trends.
• Book flights, accommodations, transportation, and activities within budget and preferences.
• Provide exceptional customer service by addressing inquiries and concerns during planning and travel.
• Collaborate with sales and marketing teams to promote and sell travel packages and services.
• Stay up-to-date with industry trends to continuously improve offerings and client experience.

Skills

Communication

Interpersonal skills

Organizational skills

Remote work aptitude

Travel enthusiasm

Job description

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking vacations. You will work remotely with our sales and marketing teams to tailor itineraries and ensure a seamless experience from start to finish.

The role emphasizes strong communication, organization, independence, and a passion for travel, with opportunities for growth and access to discounted travel packages.