Remote Travel Planner & Customer Concierge

Penny's Adventures; Overland Park (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discounted travel packages

Professional development

Flexible schedule

Remote team environment

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will work closely with our sales and marketing teams to ensure clients receive the best possible experience from start to finish.

As a remote company, we value flexibility, creativity, and a passion for travel. This role offers opportunities for professional development while helping clients explore the world.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining a high level of productivity and attention to detail.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand travel preferences.
• Create personalized travel itineraries using knowledge of destinations and trends.
• Book flights, accommodations, transportation, and activities within budget.
• Provide exceptional customer service by addressing inquiries and issues promptly.
• Collaborate with sales and marketing to promote travel packages and services.
• Stay up-to-date with industry trends and new destinations to improve offerings.

Skills

Communication skills

Organization

Remote work

Travel enthusiasm

Job description

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will work closely with our sales and marketing teams to ensure clients receive the best possible experience from start to finish.

As a remote company, we value flexibility, creativity, and a passion for travel. This role offers opportunities for professional development while helping clients explore the world.