Remote Travel Concierge & Planner

Penny's Adventures; Irvine (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Discounted travel packages

Remote work flexibility

Professional development opportunities

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. This remote role supports sales and marketing teams to deliver personalized itineraries and exceptional service.

You will communicate via phone, email, and online platforms, book flights and accommodations, and stay current with destinations and industry trends while maintaining high productivity.

Qualifications

• Strong verbal and written communication skills.
• Ability to manage multiple client interactions and itineraries.
• Proactive and organized with attention to detail.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand travel preferences.
• Create personalized itineraries using knowledge of destinations and trends.
• Book flights, accommodations, transportation, and activities.
• Provide exceptional customer service by addressing inquiries and concerns promptly.
• Collaborate with sales and marketing teams to promote travel packages and services.
• Stay up-to-date with industry trends and new destinations.

Skills

Excellent communication

Interpersonal skills

Time management

Remote work discipline

Job description

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. This remote role supports sales and marketing teams to deliver personalized itineraries and exceptional service.

You will communicate via phone, email, and online platforms, book flights and accommodations, and stay current with destinations and industry trends while maintaining high productivity.