Remote Travel Planner & Concierge

Penny's Adventures; Spokane (WA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Discounted travel packages

Remote work

Flexible schedule

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations. You will work remotely with our sales and marketing teams to tailor itineraries, book flights, accommodations, and activities, and provide top-notch service from initial inquiry to trip completion.

Ideal candidates are self-motivated, detail-oriented, and passionate about travel, with excellent communication and time-management skills. Flexible schedules and remote work are offered.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely with high productivity.
• Passion for travel and helping others create unforgettable experiences.
• Willingness to work flexible hours and remotely.
• Opportunities for professional development within the company.
• Discounted travel packages and industry perks.
• Supportive and collaborative team environment.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs.
• Utilize knowledge of destinations, travel trends, and resources to create personalized travel itineraries for clients.
• Book flights, accommodations, transportation, and activities for clients according to their budget and preferences.
• Provide exceptional customer service by promptly responding to client inquiries and addressing concerns during planning or vacation.
• Collaborate with sales and marketing teams to promote and sell travel packages and services.
• Stay up-to-date with industry trends and new travel destinations to improve offerings.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time management

Remote work ability

Attention to detail

Passion for travel

Growth mindset

Customer service mindset

Job description

Penny’s Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations. You will work remotely with our sales and marketing teams to tailor itineraries, book flights, accommodations, and activities, and provide top-notch service from initial inquiry to trip completion.

Ideal candidates are self-motivated, detail-oriented, and passionate about travel, with excellent communication and time-management skills. Flexible schedules and remote work are offered.