Remote Travel Planner & Concierge

Penny's Adventures; Topeka (KS); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Discounted travel packages

Professional development opportunities

Flexible schedule

Remote work environment

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations from a remote location. You will collaborate with sales and marketing to tailor itineraries and ensure a smooth booking experience from initial inquiry to travel day.

Ideal candidates are strong communicators with excellent organization, a passion for travel, and the ability to work independently in a flexible schedule while delivering exceptional service and personalized recommendations.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining productivity.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand travel preferences.
• Create personalized travel itineraries using knowledge of destinations and trends.
• Book flights, accommodations, transportation, and activities within client budgets.
• Provide exceptional customer service by addressing inquiries and issues during planning and travel.

Skills

Customer service

Remote work

Travel knowledge

Job description

Penny’s Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations from a remote location. You will collaborate with sales and marketing to tailor itineraries and ensure a smooth booking experience from initial inquiry to travel day.

Ideal candidates are strong communicators with excellent organization, a passion for travel, and the ability to work independently in a flexible schedule while delivering exceptional service and personalized recommendations.