Remote Travel Planner & Concierge

Penny's Adventures; South Bend (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Discounted travel packages

Industry perks

Flexible schedule

Job summary

Penny’s Adventures is a remote-friendly travel company seeking a Travel Customer Representative to help clients plan and book dream vacations. You will work with sales and marketing to ensure a smooth end-to-end experience, creating personalized itineraries and handling inquiries.

Ideal candidates have strong communication, organizational, and time-management skills, with a passion for travel and helping others enjoy unforgettable experiences.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining a high level of productivity and attention to detail.
• Passion for travel and a desire to help others create unforgettable experiences.
• Competitive earnings opportunities.
• Flexible work schedule and the ability to work remotely.
• Opportunities for professional development and growth within the company.
• Discounted travel packages and industry perks.
• Supportive and collaborative team environment.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand travel preferences and needs.
• Utilize knowledge of popular destinations and travel trends to create personalized itineraries for clients.
• Book flights, accommodations, transportation, and activities according to budget and preferences.
• Provide exceptional customer service by promptly responding to inquiries and addressing concerns.
• Collaborate with sales and marketing teams to promote and sell travel packages and services.
• Stay up-to-date with industry trends and new destinations to improve offerings.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time management

Remote work

Travel passion

Job description

Penny’s Adventures is a remote-friendly travel company seeking a Travel Customer Representative to help clients plan and book dream vacations. You will work with sales and marketing to ensure a smooth end-to-end experience, creating personalized itineraries and handling inquiries.

Ideal candidates have strong communication, organizational, and time-management skills, with a passion for travel and helping others enjoy unforgettable experiences.