Remote Travel Planner & Itinerary Concierge

Traveling with Michaila; New York (NY); Remote; USD 42,000 - 60,000; Full time

Job summary

Traveling with Michaila is seeking a Remote Travel Agent to support clients across New York and beyond through the entire travel booking process, from inquiries to trip completion. This role rewards a service-oriented professional who enjoys planning travel, coordinating details, and helping clients feel confident in their arrangements.

You will consult with clients to understand goals and budgets, research destinations and accommodations, book arrangements, prepare itineraries, and guide

Qualifications

• Excellent communication and customer service abilities.
• Strong organizational skills with keen attention to detail.
• Ability to manage multiple client bookings and deadlines remotely.
• Comfort using online booking tools and standard communication platforms.

Responsibilities

• Consult with clients to understand travel goals, preferences, budget, and timelines.
• Research and recommend destinations, accommodations, transportation, and activities that match client needs.
• Book and manage travel arrangements from start to finish, including flights, lodging, tours, and related services.
• Prepare clear itineraries and provide clients with accurate travel documentation and information.
• Guide clients through each stage of the booking process, addressing questions and concerns promptly.
• Handle changes, cancellations, and rebookings; assist clients with issues before or during travel.
• Maintain accurate client records and booking details.
• Follow up with clients after trips to ensure satisfaction and encourage future bookings.

Skills

Strong communication

Customer service

Organizational skills

Time management

Attention to detail

Independence in remote work

Tools

Reservation systems

Booking platforms

Communication platforms

Job description

Traveling with Michaila is seeking a Remote Travel Agent to support clients across New York and beyond through the entire travel booking process, from inquiries to trip completion. This role rewards a service-oriented professional who enjoys planning travel, coordinating details, and helping clients feel confident in their arrangements.

You will consult with clients to understand goals and budgets, research destinations and accommodations, book arrangements, prepare itineraries, and guide