Remote Travel Planner & Concierge

Traveling with Michaila; Raleigh (NC); Remote; USD 42,000 - 54,000; Full time

Job summary

Traveling with Michaila seeks a Remote Travel Agent based in Raleigh, North Carolina, to support clients through the entire travel booking process. You will consult on goals, budgets, and timelines, then research destinations, book arrangements, and prepare itineraries with care.

Strong communication, organizational skills, and the ability to manage multiple bookings in a remote setting are essential. Prior travel planning or hospitality experience is beneficial.

Qualifications

• Experience in travel planning or customer service is beneficial.
• Strong communication and customer service skills are essential.
• Ability to manage multiple client bookings and deadlines simultaneously.
• Proficiency with remote work tools and platforms.

Responsibilities

• Consult with clients to understand their travel goals, preferences, budgets, and timelines.
• Research and recommend destinations, accommodations, transportation, and activities that meet client needs.
• Book and manage travel arrangements from start to finish, including flights, lodging, tours, and related services.
• Prepare clear itineraries and provide accurate travel documents and information.
• Guide clients through each stage of the booking process and address questions promptly.
• Handle changes, cancellations, and rebookings and assist with issues before or during travel.
• Maintain accurate client records and booking details.
• Follow up with clients after trips to confirm satisfaction and encourage future bookings.

Skills

Communication

Customer service

Organization

Attention to detail

Time management

Remote work

Independent work

Multitasking

Tools

Online booking tools

Reservation systems

CRM systems

Job description

Traveling with Michaila seeks a Remote Travel Agent based in Raleigh, North Carolina, to support clients through the entire travel booking process. You will consult on goals, budgets, and timelines, then research destinations, book arrangements, and prepare itineraries with care.

Strong communication, organizational skills, and the ability to manage multiple bookings in a remote setting are essential. Prior travel planning or hospitality experience is beneficial.