Remote Travel Planner & Experiences Coordinator

Socket.dev; Fall River (MA); On-site; USD 35,000 - 58,000; Full time

Job summary

Hope's Global Getaways is a remote travel planning company that designs vacations worldwide, from destination weddings to family getaways. We offer flexible, fully remote opportunities for travel enthusiasts who excel in customer service and organization.

As a Travel Opportunity Specialist, you will research destinations, tailor experiences to client budgets, and coordinate bookings across suppliers. You will support clients through phone, email, and virtual platforms while maintaining accurate

Qualifications

• Strong communication and customer-service mindset.
• Excellent organizational skills with attention to detail.
• Ability to research and evaluate travel options across destinations.
• Comfortable working independently in a virtual setting.
• Willingness to participate in ongoing training and skill development.
• Must be 18+ and reside in the U.S., U.K., Australia, Mexico, Spain, or another eligible region.

Responsibilities

• Learn each client's vacation vision, preferences, schedule, and budget.
• Explore destinations and identify experiences that match client requests.
• Compare hotels, cruises, tours, and other options.
• Explain package details, offers, reservations, and dates.
• Coordinate approved vacation services with supplier resources.
• Track confirmations, deadlines, and required information.
• Check details before finalizing arrangements.
• Provide clients with itinerary information and updates.
• Respond to questions and assist with changes.
• Communicate with clients via phone, email, and messaging.
• Maintain records of inquiries, preferences, and reservations.
• Work with supplier partners for additional booking help.
• Keep learning about new destinations, products, and promotions.

Skills

Communication

Customer service

Organization

Research

Time management

Multi-tasking

Remote work

Tech literacy

Learning agility

Eligibility awareness

Job description

Hope's Global Getaways is a remote travel planning company that designs vacations worldwide, from destination weddings to family getaways. We offer flexible, fully remote opportunities for travel enthusiasts who excel in customer service and organization.

As a Travel Opportunity Specialist, you will research destinations, tailor experiences to client budgets, and coordinate bookings across suppliers. You will support clients through phone, email, and virtual platforms while maintaining accurate