Remote Travel Planner & Customer Support Specialist

Nova Travels; Orlando (FL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work opportunity with flexible scheduling

Training and ongoing support provided

Opportunities for growth within the travel industry

Access to travel benefits and discounts

Collaborative and supportive team environment

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support during their travel experiences. This role focuses on helping clients feel confident and informed throughout their journey.

The ideal candidate will have strong communication and customer service abilities and be organized with attention to detail. This opportunity offers a flexible work schedule, training, and access to travel benefits and discounts.

Qualifications

• Strong communication and customer service abilities.
• Organized with attention to detail.
• Comfortable learning and using online systems.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms.
• Assist with reviewing travel plans and confirming trip details.
• Provide clear information regarding travel destinations and procedures.
• Follow up with clients prior to departure to ensure readiness.
• Address client concerns and address more complex matters when necessary.

Skills

Strong communication

Customer service abilities

Attention to detail

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support during their travel experiences. This role focuses on helping clients feel confident and informed throughout their journey.

The ideal candidate will have strong communication and customer service abilities and be organized with attention to detail. This opportunity offers a flexible work schedule, training, and access to travel benefits and discounts.