Remote Travel Support Specialist | Flexible Hours

Nova Travels; Boston (MA); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Travel benefits and discounts

Remote work with flexible scheduling

Training and ongoing support

Job summary

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. This role focuses on helping clients feel confident and informed throughout their journey.

Ideal candidates will have strong communication and customer service skills, be organized with attention to detail, and be comfortable using online systems.

Qualifications

• Excellent communication and customer service abilities.
• Organized with strong attention to detail.
• Comfortable learning and using online systems.
• Interest in travel and client service; remote-friendly role.

Responsibilities

• Communicate with travelers through phone, email, and messaging platforms.
• Assist with reviewing travel plans and confirming trip details.
• Provide clear information regarding travel destinations and procedures.
• Follow up with clients prior to departure to ensure readiness.
• Address client concerns and escalate more complex matters when necessary.

Skills

Strong communication

Customer service

Attention to detail

Online systems

Remote work

Travel interest

Job description

Nova Travels is seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. This role focuses on helping clients feel confident and informed throughout their journey.

Ideal candidates will have strong communication and customer service skills, be organized with attention to detail, and be comfortable using online systems.