Remote Travel Planner & Customer Concierge

Hallford Travels; Hartford (CT); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Access to travel industry training and resources

Ongoing support from an experienced travel team

Travel industry perks and discounts

Job summary

Hallford Travels is looking for a Remote Travel Customer Support Specialist who will assist clients with travel-related questions and coordinate travel arrangements. Ideal candidates enjoy helping others and have strong communication skills.

Responsibilities include providing customer service, researching travel options, and maintaining accurate records. The role is remote, offering access to industry training and perks.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options.
• Respond to client questions and provide travel information.
• Communicate with travel suppliers to confirm reservations.

Skills

Customer service skills

Strong communication skills

Attention to detail

Organizational skills

Job description

Hallford Travels is looking for a Remote Travel Customer Support Specialist who will assist clients with travel-related questions and coordinate travel arrangements. Ideal candidates enjoy helping others and have strong communication skills.

Responsibilities include providing customer service, researching travel options, and maintaining accurate records. The role is remote, offering access to industry training and perks.