Remote Travel Planner & Concierge

Beyondthetravelsco; Columbus (OH); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work

Training resources

Travel systems access

Job summary

Beyond the Travels Agency is seeking organized individuals for remote destination research, booking coordination, and client support throughout the planning process. Work remotely via online communication and reservation platforms to assist clients with vacations, cruises, and travel experiences.

You will maintain travel records, respond to inquiries, and ensure accuracy before confirmations. Previous travel or hospitality experience is helpful but not required; strong communication is essential.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.
• Must be at least 18 years old and legally authorized to work in the U.S.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide general travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation information for accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Assist clients with travel-related questions before and after reservations are finalized.

Skills

Communication

Customer service

Organization

Remote work

Computers & email

Tools

Email platforms

Job description

Beyond the Travels Agency is seeking organized individuals for remote destination research, booking coordination, and client support throughout the planning process. Work remotely via online communication and reservation platforms to assist clients with vacations, cruises, and travel experiences.

You will maintain travel records, respond to inquiries, and ensure accuracy before confirmations. Previous travel or hospitality experience is helpful but not required; strong communication is essential.