Remote Travel Planner & Concierge

Penny's Adventures; Durham (NC); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Discounted travel packages

Industry perks

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will work remotely, coordinating with clients via phone, email, and online platforms to understand preferences and create memorable itineraries.

Responsibilities include booking flights, accommodations, transportation, and activities within budget, while delivering exceptional customer service and timely responses.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely with high productivity.
• Passion for travel and client-focused service.
• Flexible schedule and remote work capability.
• Openness to professional development and growth.
• Discounted travel packages and industry perks are available.
• Supportive and collaborative team environment.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand travel preferences and needs.
• Utilize knowledge of destinations and trends to create personalized travel itineraries for clients.
• Book flights, accommodations, transportation, and activities within budget and preferences.
• Provide exceptional customer service by addressing inquiries and resolving issues during planning or travel.
• Collaborate with sales and marketing teams to promote travel packages and services.
• Stay up-to-date with industry trends and new destinations to improve offerings.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Remote work

Independent work

Travel passion

Growth mindset

Job description

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will work remotely, coordinating with clients via phone, email, and online platforms to understand preferences and create memorable itineraries.

Responsibilities include booking flights, accommodations, transportation, and activities within budget, while delivering exceptional customer service and timely responses.