Remote Travel Planner & Client Concierge

Penny's Adventures; Salt Lake City (UT); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Discounted travel packages

Industry perks

Flexible remote work schedule

Professional development opportunities

Supportive and collaborative team

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations. You will collaborate with sales and marketing to ensure a seamless experience from inquiry to post-trip support, all while working remotely.

Ideal candidates demonstrate excellent communication, strong organizational skills, and a true passion for travel, with opportunities for professional growth and a flexible remote schedule.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining productivity.
• Passion for travel and helping clients create unforgettable experiences.
• Willingness to adapt to a flexible remote work schedule.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand travel preferences.
• Create personalized travel itineraries using knowledge of destinations and trends.
• Book flights, accommodations, transportation, and activities within budget.
• Provide timely customer service by addressing inquiries and issues during planning and travel.
• Collaborate with sales and marketing teams to promote travel packages and services.
• Stay informed about industry trends to continually improve offerings.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time-management

Remote work capability

Travel passion

Job description

Penny’s Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations. You will collaborate with sales and marketing to ensure a seamless experience from inquiry to post-trip support, all while working remotely.

Ideal candidates demonstrate excellent communication, strong organizational skills, and a true passion for travel, with opportunities for professional growth and a flexible remote schedule.