Remote Travel Concierge & Planner

Penny's Adventures; Tacoma (WA); On-site; USD 38,000 - 60,000; Full time

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations. You will work closely with sales and marketing to ensure a seamless experience from inquiry to checkout.

Responsibilities include communicating with clients via phone, email, and online platforms; creating personalized itineraries; booking flights, accommodations, transportation, and activities; and providing outstanding service while working remotely.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining a high level of productivity and attention to detail.
• Passion for travel and a desire to help others create unforgettable experiences.
• Competitive earnings opportunities.
• Flexible work schedule and the ability to work remotely.
• Opportunities for professional development and growth within the company.
• Discounted travel packages and industry perks.
• Supportive and collaborative team environment.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs.
• Utilize knowledge of popular destinations, travel trends, and industry resources to create personalized travel itineraries for clients.
• Book flights, accommodations, transportation, and activities for clients according to their budget and preferences.
• Provide exceptional customer service by promptly responding to client inquiries and addressing any concerns or issues that may arise during the planning process or while on vacation.
• Collaborate with our sales and marketing teams to promote and sell our travel packages and services.
• Stay up-to-date with industry trends and new travel destinations to continuously improve offerings and client experiences.

Skills

Communication

Interpersonal skills

Organization

Remote work

Attention to detail

Job description

Penny’s Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations. You will work closely with sales and marketing to ensure a seamless experience from inquiry to checkout.

Responsibilities include communicating with clients via phone, email, and online platforms; creating personalized itineraries; booking flights, accommodations, transportation, and activities; and providing outstanding service while working remotely.