Remote Travel Planner & Client Experience Lead

Departuretravels; Austin (TX); Remote; USD 42,000 - 52,000; Full time

Job summary

Departure Travel is seeking a proactive Remote Family Travel Planner and Advisor to join our client-focused team. You will guide clients through every stage of travel planning, coordinate itineraries, and communicate clearly to ensure a seamless booking experience.

This flexible remote position emphasizes organization, empathy, and attention to detail, with the ability to adapt to clients' schedules and time zones while delivering exceptional service.

Qualifications

• Experience in customer service and travel planning.
• Excellent communication and organizational skills.
• Ability to work remotely and manage multiple client inquiries.

Responsibilities

• Guide clients through every stage of the travel planning process.
• Coordinate itineraries and travel options with up-to-date information.
• Provide professional and timely communication during the booking experience.
• Follow up with clients to confirm plans and ensure satisfaction.
• Support clients with travel modifications, cancellations, and updates.

Job description

Departure Travel is seeking a proactive Remote Family Travel Planner and Advisor to join our client-focused team. You will guide clients through every stage of travel planning, coordinate itineraries, and communicate clearly to ensure a seamless booking experience.

This flexible remote position emphasizes organization, empathy, and attention to detail, with the ability to adapt to clients' schedules and time zones while delivering exceptional service.