Remote Travel Experience Specialist

Sweetcarolinatravels; New York (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Professional development

Community culture

Job summary

A leading travel agency is seeking a Remote Travel Specialist to support clients from trip planning to their safe return. You will engage with inquiries via various channels, provide booking assistance, and resolve any issues. The ideal candidate will have solid communication skills, previous customer service experience in travel or hospitality, and a passion for helping others create memorable journeys. This role offers fully remote flexibility and exclusive travel perks.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Resolve concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Experience in customer service

Tech-savvy

Job description

A leading travel agency is seeking a Remote Travel Specialist to support clients from trip planning to their safe return. You will engage with inquiries via various channels, provide booking assistance, and resolve any issues. The ideal candidate will have solid communication skills, previous customer service experience in travel or hospitality, and a passion for helping others create memorable journeys. This role offers fully remote flexibility and exclusive travel perks.