Remote Travel Concierge

Sweet Carolina Travels; Atlanta (GA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development opportunities

Community culture focused on travel

Job summary

A dedicated travel agency is seeking a Remote Travel Specialist to support clients throughout their travel journeys. This role requires strong communication skills and experience in customer service, particularly in travel, tourism, or hospitality. The specialist will engage with clients, assist with bookings, provide insights on travel destinations, and resolve concerns with empathy. The position offers fully remote flexibility, exclusive travel perks, and ongoing professional development opportunities.

Qualifications

• Excellent communication skills for client interactions.
• Customer service experience, preferably in travel or hospitality.
• High attention to detail and strong organizational capabilities.
• Ability to adapt quickly to new technologies and systems.
• A love for travel and enhancing others' journeys.

Responsibilities

• Engage with clients through various communication channels.
• Assist travelers with bookings and special requests.
• Provide insights on travel procedures and destinations.
• Follow up to confirm trip details and gather feedback.
• Resolve client concerns with empathy and efficiency.

Skills

Strong written and verbal communication skills

Experience in customer service (travel, tourism, hospitality)

Attention to detail

Tech-savvy

Passion for travel

Job description

A dedicated travel agency is seeking a Remote Travel Specialist to support clients throughout their travel journeys. This role requires strong communication skills and experience in customer service, particularly in travel, tourism, or hospitality. The specialist will engage with clients, assist with bookings, provide insights on travel destinations, and resolve concerns with empathy. The position offers fully remote flexibility, exclusive travel perks, and ongoing professional development opportunities.