Remote Travel Experience Specialist

Manatal; Dallas (TX); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fully remote

Travel perks

Training and ongoing support

Career growth opportunities

Job summary

Prestige Travel Agency by Mich is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up, in a fully remote environment. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences, with the ability to work independently using CRM tools and booking systems.

Join a collaborative team that provides training, ongoing support, and travel perks, while

Qualifications

• Excellent written and verbal communication skills.
• Customer service experience; travel or hospitality preferred.
• Strong organizational skills and attention to detail.
• Comfortable with technology and learning booking systems and CRM tools.
• Ability to work independently in a remote setting.
• Passion for travel and client-focused service.

Responsibilities

• Respond to customer inquiries via phone, email, and messaging platforms.
• Assist clients with travel bookings, modifications, cancellations, and special requests.
• Provide accurate information on destinations, travel requirements, and agency policies.
• Follow up with clients to confirm itineraries and satisfaction.
• Resolve customer concerns with empathy and problem-solving.
• Maintain accurate client and booking records.

Skills

Communication skills

Customer service

Organization

Tech-savviness

Remote work

Travel passion

Tools

CRM tools

Booking systems

Job description

Prestige Travel Agency by Mich is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up, in a fully remote environment. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences, with the ability to work independently using CRM tools and booking systems.

Join a collaborative team that provides training, ongoing support, and travel perks, while