Remote Travel Experience Specialist

Manatal; Orlando (FL); À distance; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Fully remote work environment

Career growth opportunities

Travel perks and discounts

Training and team support

Résumé du poste

Prestige Travel Agency by Mich is seeking a Travel Customer Experience Representative to support clients from booking through post-trip follow-up in a fully remote environment. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences.

If you love travel, excel at communication, and want to help clients navigate itineraries, this role offers flexible work and opportunities to grow within the agency.

Qualifications

• Excellent written and verbal communication.
• Customer service experience; travel/hospitality preferred.
• Strong organization and attention to detail.
• Comfortable learning CRM software and booking systems.

Responsabilités

• Respond to customer inquiries via phone, email, and messaging.
• Assist clients with travel bookings, changes, and cancellations.
• Provide destination and policy information.
• Follow up to confirm itineraries and satisfaction.
• Resolve concerns with empathy and problem-solving.
• Maintain accurate client and booking records.

Connaissances

Communication skills

Customer service experience

Travel/hospitality background

Organizational skills

Tech-savvy CRM tools

Remote work independence

Travel passion

Description du poste

Prestige Travel Agency by Mich is seeking a Travel Customer Experience Representative to support clients from booking through post-trip follow-up in a fully remote environment. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences.

If you love travel, excel at communication, and want to help clients navigate itineraries, this role offers flexible work and opportunities to grow within the agency.