Remote Travel & Events Client Concierge

3Dots; Boston (MA); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Remote work

Training and onboarding

Growth opportunities within 3 Dots

Job summary

3 Dots is hiring a Remote Client Services Coordinator to support our Travel & Events team. You will respond to client inquiries, research travel options, coordinate details, and provide outstanding customer service.

Experience in travel is helpful but not required; we provide training for the right candidate. This role offers remote work, an onboarding process, and opportunities to grow within the travel and events industry.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Strong customer service skills.
• Comfortable using email, online research, and common computer applications.
• Ability to manage multiple tasks and meet deadlines.
• Reliable, responsive, and able to work independently.

Responsibilities

• Respond to client inquiries and provide timely, professional assistance.
• Research hotels, destinations, activities, transportation, restaurants, venues, and other travel or event options.
• Assist with travel and event reservations, confirmations, and changes.
• Organize client information, itineraries, schedules, and booking details.
• Communicate with hotels, vendors, venues, and travel partners.
• Follow up on outstanding requests and confirmations.
• Assist with resolving booking changes or client issues.
• Maintain accurate records and client information.
• Conduct online research and gather information for client requests.
• Provide administrative and organizational support to the Travel & Events team.
• Work collaboratively with team members while managing assigned tasks independently.

Skills

Communication skills

Organization

Customer service

Research skills

Attention to detail

Independent work

Job description

3 Dots is hiring a Remote Client Services Coordinator to support our Travel & Events team. You will respond to client inquiries, research travel options, coordinate details, and provide outstanding customer service.

Experience in travel is helpful but not required; we provide training for the right candidate. This role offers remote work, an onboarding process, and opportunities to grow within the travel and events industry.