Remote Client Experience & Travel Coordinator

3Dots; Atlanta (GA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work

Training and onboarding

Supportive team environment

Growth opportunities within 3 Dots

Job summary

3 Dots is hiring a Remote Client Services Coordinator to support our Travel & Events team. You will respond to client inquiries, research options, and coordinate itineraries with hotels, venues, and partners.

We value dependable, organized, and personable candidates who can work independently, learn new software, and deliver excellent service. Training is provided for the right person, and you can grow within 3 Dots as you gain experience in travel planning.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Strong customer service skills.
• Comfortable using email, online research, and common computer applications.
• Ability to manage multiple tasks and meet deadlines.
• Reliable, responsive, and able to work independently.
• Professional and friendly communication style.
• Willingness to learn new software, systems, and travel processes.

Responsibilities

• Respond to client inquiries and provide timely, professional assistance.
• Research hotels, destinations, activities, transportation, restaurants, venues, and other travel or event options.
• Assist with travel and event reservations, confirmations, and changes.
• Organize client information, itineraries, schedules, and booking details.
• Communicate with hotels, vendors, venues, and travel partners.
• Follow up on outstanding requests and confirmations.
• Assist with resolving booking changes or client issues.
• Maintain accurate records and client information.
• Conduct online research and gather information for client requests.
• Provide administrative and organizational support to the Travel & Events team.
• Work collaboratively with team members while managing assigned tasks independently.

Skills

Communication

Organization

Customer service

Email & research

Time management

Independent work

Team collaboration

Willingness to learn

Job description

3 Dots is hiring a Remote Client Services Coordinator to support our Travel & Events team. You will respond to client inquiries, research options, and coordinate itineraries with hotels, venues, and partners.

We value dependable, organized, and personable candidates who can work independently, learn new software, and deliver excellent service. Training is provided for the right person, and you can grow within 3 Dots as you gain experience in travel planning.