Remote Travel & Events Concierge

3Dots; Dallas (TX); A distancia; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Training and onboarding

Supportive team environment

Growth opportunities within 3 Dots

Descripción de la vacante

3 Dots is hiring a Remote Client Services Coordinator to support our Travel & Events team. This role focuses on responding to client inquiries, researching travel options, coordinating details, and delivering excellent customer service.

Prior travel industry experience is helpful but not required; we provide training for the right candidate. You’ll work remotely, communicate with hotels and vendors, organize itineraries, and support the team.

Formación

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Strong customer service skills.
• Comfortable using email, online research, and common computer applications.
• Ability to manage multiple tasks and meet deadlines.
• Reliable, responsive, and able to work independently.
• Professional and friendly communication style.
• Willingness to learn new software, systems, and travel processes.

Responsabilidades

• Respond to client inquiries and provide timely, professional assistance.
• Research hotels, destinations, activities, transportation, restaurants, venues, and other travel or event options.
• Assist with travel and event reservations, confirmations, and changes.
• Organize client information, itineraries, schedules, and booking details.
• Communicate with hotels, vendors, venues, and travel partners.
• Follow up on outstanding requests and confirmations.
• Assist with resolving booking changes or client issues.
• Maintain accurate records and client information.
• Conduct online research and gather information for client requests.
• Provide administrative and organizational support to the Travel & Events team.
• Work collaboratively with team members while managing assigned tasks independently.

Conocimientos

Strong written and verbalcommunication

Excellent organization

Strong customer service

Email proficiency

Multitasking

Independent work

Professional communication

Willingness to learn software

Descripción del empleo

3 Dots is hiring a Remote Client Services Coordinator to support our Travel & Events team. This role focuses on responding to client inquiries, researching travel options, coordinating details, and delivering excellent customer service.

Prior travel industry experience is helpful but not required; we provide training for the right candidate. You’ll work remotely, communicate with hotels and vendors, organize itineraries, and support the team.