Remote Travel & Events Client Coordinator

3Dots; Chicago (IL); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work

Training & onboarding

Supportive team

Growth opportunities

Job summary

3Dots is seeking a Remote Client Services Coordinator to support our Travel & Events team. You will respond to client inquiries, research options, and coordinate reservations while delivering excellent customer service.

No prior travel industry experience is required, as we provide training for the right candidate. This role offers remote work, a collaborative team, and growth opportunities within the company.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Strong customer service skills.
• Comfortable using email, online research, and common computer applications.
• Ability to manage multiple tasks and meet deadlines.
• Reliable, responsive, and able to work independently.
• Professional and friendly communication style.
• Willingness to learn new software, systems, and travel processes.

Responsibilities

• Respond to client inquiries and provide timely, professional assistance
• Research hotels, destinations, activities, transportation, restaurants, venues, and other travel or event options
• Assist with travel and event reservations, confirmations, and changes
• Organize client information, itineraries, schedules, and booking details
• Communicate with hotels, vendors, venues, and travel partners
• Follow up on outstanding requests and confirmations
• Assist with resolving booking changes or client issues
• Maintain accurate records and client information
• Conduct online research and gather information for client requests
• Provide administrative and organizational support to the Travel & Events team
• Work collaboratively with team members while managing assigned tasks independently

Skills

Communication

Organization

Customer service

Email proficiency

Multitasking

Independence

Professional tone

Tools

Email apps

Job description

3Dots is seeking a Remote Client Services Coordinator to support our Travel & Events team. You will respond to client inquiries, research options, and coordinate reservations while delivering excellent customer service.

No prior travel industry experience is required, as we provide training for the right candidate. This role offers remote work, a collaborative team, and growth opportunities within the company.