Remote Travel Customer Support Specialist

Hallford Travels; Corvallis (OR); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Travel industry training

Supplier discounts

Job summary

Hallford Travels is seeking a Customer Service Representative – Travel to support clients with travel inquiries, coordinate arrangements, and guide travelers through planning. This remote role suits someone who enjoys helping others and communicates effectively.

You will work with travel suppliers to confirm reservations, maintain records of client interactions, and stay updated on promotions and destination information. Training and supplier discounts are available to support your development.

Qualifications

• Strong customer service and communication abilities.
• The ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.
• Strong organization and attention to detail.
• A positive attitude and professional communication style.

Responsibilities

• Answer client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and important travel details.
• Maintain accurate records of client interactions and travel bookings.
• Stay updated on travel promotions, supplier updates, and destination information.
• Provide assistance to clients both before and after their travel.

Job description

Hallford Travels is seeking a Customer Service Representative – Travel to support clients with travel inquiries, coordinate arrangements, and guide travelers through planning. This remote role suits someone who enjoys helping others and communicates effectively.

You will work with travel suppliers to confirm reservations, maintain records of client interactions, and stay updated on promotions and destination information. Training and supplier discounts are available to support your development.