Remote Travel Customer Support Specialist

Sawmilldcllc; Columbia (SC); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work

Full training and ongoing support

Growth opportunities

Access to travel-related perks

Collaborative remote team environment

Job summary

Sawmilldcllc is looking for a Remote Travel Customer Representative to assist clients with travel-related questions and provide support throughout their journey. This fully remote position requires strong communication skills and a passion for helping travelers.

Key responsibilities include managing client inquiries, supporting itinerary changes, and ensuring a positive experience for travelers. Ideal candidates will have customer service experience, be highly organized, and enjoy a collaborative remote work environment.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience in travel or hospitality preferred.
• Highly organized and detail-oriented.

Responsibilities

• Assist clients remotely via email, phone, and messaging.
• Answer travel-related inquiries in a friendly manner.
• Support itinerary updates and cancellations.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Comfortable working independently

Able to learn new systems quickly

Passionate about travel

Job description

Sawmilldcllc is looking for a Remote Travel Customer Representative to assist clients with travel-related questions and provide support throughout their journey. This fully remote position requires strong communication skills and a passion for helping travelers.

Key responsibilities include managing client inquiries, supporting itinerary changes, and ensuring a positive experience for travelers. Ideal candidates will have customer service experience, be highly organized, and enjoy a collaborative remote work environment.