Remote Travel Support Specialist

Sawmilldcllc; Norfolk (VA); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Access to travel-related perks

Growth opportunities

Full training and support

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to assist travelers in the United States. This 100% remote role involves providing support for travel-related inquiries and ensuring a smooth experience for clients before, during, and after their trips.

The ideal candidate will have strong communication skills and customer service experience, along with an organized and detail-oriented work ethic. This position offers full training, access to travel perks, and opportunities for growth within a collaborative remote team environment.

Qualifications

• Previous experience in travel, hospitality, call center, or support roles.
• Detail-oriented and dependable.
• Ability to learn new systems quickly.

Responsibilities

• Assist clients via email, phone, and messaging platforms.
• Answer travel-related inquiries professionally.
• Support itinerary updates and requests.
• Provide guidance on destinations and requirements.
• Monitor trips and communicate proactively.
• Resolve issues efficiently.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Comfortable working independently

Passionate about travel

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to assist travelers in the United States. This 100% remote role involves providing support for travel-related inquiries and ensuring a smooth experience for clients before, during, and after their trips.

The ideal candidate will have strong communication skills and customer service experience, along with an organized and detail-oriented work ethic. This position offers full training, access to travel perks, and opportunities for growth within a collaborative remote team environment.