Remote Travel Customer Support Specialist

Sawmilldcllc; Beaverton (OR); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Full training

Ongoing support

Growth opportunities

Travel-related perks

Collaborative remote team environment

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to assist travelers before, during, and after their trips in a fully remote role. This position focuses on providing exceptional support for inquiries, itinerary changes, and travel requirements.

The ideal candidate should be organized, detail-oriented, and possess excellent communication skills, with a passion for travel. The role offers comprehensive training, growth opportunities, and access to travel-related perks.

Qualifications

• Customer service experience (travel, hospitality, call center, or support roles preferred).
• Able to learn new systems quickly.
• Passionate about travel and helping others.

Responsibilities

• Assist clients via email, phone, and messaging platforms.
• Answer travel-related inquiries professionally.
• Support itinerary updates and changes.
• Provide guidance on destinations and agency procedures.
• Monitor trips and communicate with clients.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Dependable and detail-oriented

Comfortable working independently

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to assist travelers before, during, and after their trips in a fully remote role. This position focuses on providing exceptional support for inquiries, itinerary changes, and travel requirements.

The ideal candidate should be organized, detail-oriented, and possess excellent communication skills, with a passion for travel. The role offers comprehensive training, growth opportunities, and access to travel-related perks.