Remote Travel Concierge & Support Specialist

Epicescapesadventure; Wilmington (DE); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work flexibility

Travel discounts

Professional development

Supportive team

Job summary

Epic Escapes Adventure Travel Agency USA is seeking a Remote Travel Specialist who guides clients from trip planning to safe return, ensuring a seamless, stress-free experience.

Based in Texas, the agency offers exclusive travel perks, ongoing training, and a supportive team. If you excel in communication and customer service, you will help travelers with bookings, updates, and problem resolution while prioritizing client satisfaction.

Qualifications

• Excellent written and verbal communication.
• Experience in travel, tourism, or hospitality is preferred.
• Strong organizational skills and attention to detail.
• Proactive and able to learn new booking tools quickly.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Assist with travel arrangements, modifications, cancellations, and special requests.
• Provide accurate information on destinations, documentation and agency processes.
• Follow up with clients to confirm plans and gather feedback.

Skills

Communication

Customer service

Attention to detail

Proactive mindset

Tech-savvy

Job description

Epic Escapes Adventure Travel Agency USA is seeking a Remote Travel Specialist who guides clients from trip planning to safe return, ensuring a seamless, stress-free experience.

Based in Texas, the agency offers exclusive travel perks, ongoing training, and a supportive team. If you excel in communication and customer service, you will help travelers with bookings, updates, and problem resolution while prioritizing client satisfaction.