Remote Travel Concierge — Personal Planning & Perks

Getaway Travel Agency; El Paso (TX); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth

Community of travelers

Job summary

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients from planning through return, delivering a seamless, stress-free experience.

Based in Arizona but serving travelers nationwide, you’ll answer questions, manage bookings, and resolve issues with care. Join a team committed to personalized service, ongoing training, and exclusive industry perks to help clients create lasting memories.

Qualifications

• Excellent communication skills—both written and verbal.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.
• Remote flexibility — work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

Skills

Communication skills

Customer service

Travel industry knowledge

Tech-savvy

Attention to detail

Tools

Booking tools

Job description

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients from planning through return, delivering a seamless, stress-free experience.

Based in Arizona but serving travelers nationwide, you’ll answer questions, manage bookings, and resolve issues with care. Join a team committed to personalized service, ongoing training, and exclusive industry perks to help clients create lasting memories.